T&Cs Privacy Policy and Cookies - Akinom Ayurveda

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T&Cs Privacy Policy and Cookies

Akinoma Ayurveda - Terms and Policies

Terms and Conditions, Privacy Policy, and Cookie Policy

Effective Date: [Insert Date]

Welcome to Akinoma Ayurveda. By using our services or visiting our website (https://akinomayurveda.co.uk), you agree to the following terms and policies.

Terms and Conditions

Our Commitment to You

As an Ayurvedic Practitioner, I, Monika Benedek, am dedicated to delivering:

Exceptional Customer Care: Ensuring you are treated with dignity and respect at all times.
A Safe and Confidential Environment: Providing a space where you feel secure discussing and receiving treatment.
Strict Confidentiality: All client information will be handled with the utmost privacy.
High-Quality Treatment: Tailoring therapies of the highest quality to suit your individual needs.
Engaged Consultations: Conducting in-depth consultations to ensure you understand your treatment plan fully.

Please note: The consultation form will form the basis of your consent to treatment and must be signed prior to the commencement of any treatment.

Payment Terms

All payments for single treatments must be made in full before the start of each session.
Preferred payment methods include internet bank transfers or cash, paid directly to the Practitioner.

Lateness Policy

If a client arrives late for an appointment, the treatment will still end at the scheduled time to ensure fairness to subsequent clients.
If the Practitioner is late, additional time will be added to the session or to a future appointment.

Cancellation Policy

Treatments cancelled by the client with less than 24 hours’ notice will be charged at the full price.
Treatments cancelled with more than 24 hours’ notice may be rescheduled at no extra cost.
The Practitioner reserves the right to refuse treatment to any client who appears intoxicated.
The Practitioner reserves the right to cancel appointments with less than 24 hours’ notice in cases where:
- The treatment room or environment is deemed hazardous.
- The Practitioner is unwell.

General Terms

By booking an appointment, clients acknowledge and agree to these terms and conditions. The Practitioner reserves the right to make changes to these terms and conditions as necessary, with updates available on the website.

Privacy Policy

At Akinoma Ayurveda, your privacy is of utmost importance. This Privacy Policy outlines how your personal information is collected, used, and protected when you engage with our services or visit our website.

What Information We Collect

Contact Details: Name, email address, phone number, and address.
Health Information: Details provided during consultations, such as medical history, symptoms, and other health-related information.
Payment Information: Bank transfer details or payment confirmation for services rendered.
Website Usage Information: Information collected via cookies when you visit our website, such as IP addresses and browsing behaviour.

How We Use Your Information

To provide Ayurvedic consultations and treatments tailored to your needs.
To communicate with you about appointments, follow-ups, or changes to your bookings.
To process payments and issue receipts.
To comply with legal and regulatory obligations.
To improve our website and user experience through anonymized data.

Data Sharing

We do not sell, rent, or share your personal information with third parties except:
- When required by law or regulatory authorities.
- With service providers (e.g., website hosting or email communication platforms) who process data on our behalf under strict confidentiality agreements.

Data Retention

Client health records are stored securely for [Insert Retention Period, e.g., 7 years] as required by law.
Payment records are retained for accounting and tax purposes.
Website usage data is retained for a limited period for analytics purposes.

Your Rights

Access your personal data.
Update inaccurate or incomplete information.
Request the deletion of your data where applicable.
Object to the processing of your data for certain purposes.
Request the transfer of your data to another provider.

To exercise your rights, please contact us at akinomayur@gmail.com.

Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including secure storage and encrypted digital records.

Cookie Policy

What Are Cookies?

Cookies are small text files that are downloaded to your device when you visit our website. They help us recognize your device and improve your browsing experience.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.
Performance and Analytics Cookies: Collect information about how visitors use the website to improve functionality.
Functional Cookies: Remember your preferences, such as language selection.
Marketing and Advertising Cookies: Deliver relevant ads and track their effectiveness.

Third-Party Cookies

Some cookies are set by third-party providers, such as Google Analytics, to collect data about website interactions.

Managing Your Cookie Preferences

Use your browser settings to disable cookies.
Use the cookie consent banner on our website to accept or reject cookies.
For Google Analytics, opt out using the Google Analytics Opt-Out Browser Add-On.